Privacy Policy

Last updated: 7 August 2026 — Auspac One Pty Ltd

1. Introduction

Auspac One Pty Ltd ("Auspac One," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of visitors to our website and individuals who contact us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Auspac One operates across Australia, Singapore, Malaysia, Indonesia, Vietnam, the Philippines, and Taiwan. This policy is intended to give a general overview of our data practices across those regions; specific rights available to you may vary depending on where you are located.

2. Information We Collect

We collect information you provide directly to us, primarily through our website contact form, including:

• Full name
• Company name
• Email address
• Inquiry type (e.g. partner, vendor, general inquiry, press)
• Any message content you submit

We may also automatically collect limited technical information when you visit our website, such as browser type, device information, and general usage data, if and when analytics tools are enabled on this site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you
• Evaluate and process partner or vendor applications
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information.

4. How We Share Information

We may share information with trusted service providers who help us operate our website and business, including our website hosting provider (Microsoft Azure) and our contact form processor (Formspree). These providers process data on our behalf and are expected to protect it appropriately.

We do not share your contact form submissions with the third-party vendors featured on our website (e.g. Keypasco, Segura, Black Kite, ExeQuantum, MG Cooling) unless you explicitly request an introduction or engage with a vendor-specific process.

We may disclose information if required by law, regulation, or valid legal process.

5. International Data Transfers

Given Auspac One's operations span multiple countries, and our service providers may process or store data outside the country you are located in (including in Australia or other jurisdictions where our hosting and form providers operate), your information may be transferred internationally. We take reasonable steps to ensure such transfers are handled in a manner consistent with applicable data protection laws.

6. Data Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

8. Your Rights

Depending on where you are located, you may have rights under applicable data protection law to access, correct, delete, or restrict the use of your personal information. This may include rights under, among others:

• Australia — the Privacy Act 1988 (Cth) and the Australian Privacy Principles
• Singapore — the Personal Data Protection Act (PDPA)
• Malaysia — the Personal Data Protection Act 2010
• Indonesia — Law No. 27 of 2022 on Personal Data Protection (UU PDP)
• Vietnam — Decree No. 13/2023/ND-CP on personal data protection
• The Philippines — the Data Privacy Act of 2012
• Taiwan — the Personal Data Protection Act

To exercise any applicable rights, please contact us using the details below.

9. Cookies

This website does not currently use analytics or tracking cookies. If we introduce such tools in the future, this policy will be updated to describe what is used and how you can control it.

10. Third-Party Links

Our website contains links to third-party vendor and partner websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies directly.

11. Children's Privacy

Our website is intended for business audiences and is not directed at children. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at sales@auspac1.com.