🛡️ Enterprise Communications SDK
Own the First Line to Your Customer — secure IM, voice & video SDK with a built-in, audit-ready System of Record.
Embeds directly into your existing app (no separate download). Used by marketplaces, banks and governments to cut fraud, meet recordkeeping regulations, and keep the customer relationship in-house.
2015Founded
30M+SDK accounts
99.9%SLA
ISO 27001/17/18TÜV Nord certified
iOS · Android · .NET · JSPlatforms
Why now: Regulators have issued $3.5B+ in SEC/CFTC recordkeeping fines since 2021 — JPMorgan, Goldman Sachs, Citi and BNY Mellon among those penalized for off-channel messaging failures. Singapore's MAS and Australia's ASIC are following the same enforcement path across APAC. Prevention is cheaper than remediation.
Core capabilities
First-Line Ownership — enterprises own the subscriber relationship and the pricing power, instead of ceding both to OTT platforms.
System of Record — every message, call & file retained for SEC/FINRA/MAS/ASIC audits and forensic evidence.
Social Firewall — cryptographic identity checks, RBAC and anomaly detection minimise fraud and human error.
Federated Cloud — a national cloud per jurisdiction, so data sovereignty, governance and jurisdiction control stay local and compliant, market by market across APAC.
Flexible Integration — plugs into existing CRM, ERP, PBX & BPM; typical rollout under 2 months.
Why it beats the alternatives
vs. Telco (SMS/voice): immune to SS7 exploits, SIM-swap & caller-ID spoofing.
vs. OTT apps (WhatsApp/LINE): today, OTT platforms hold the pricing power over your subscriber relationship — LoFTech hands it back to you.
vs. E2E apps (Signal): adds enterprise RBAC, forensics and recordkeeping E2E apps lack.
Cost: typically 70–80% lower OPEX than telecom/toll-free alternatives.
Proven results (from deployed use cases)
Customer service (14M+ users)
>90%
fraud reduction
VoIP customer service (6M+ users)
70–90%
lower telecom cost
Payments & commerce (65k+ stores)
<2 mo
speed to market
Government secure app (5M+ users)
7 yrs
audit log retention
At a glance
| Capability | LoFTech SDK | Telco (SMS/Voice) | OTT apps | E2E apps (Signal) |
|---|
| System of record | Audit-ready, lawful-intercept compliant | Limited retention | None | None |
| Anti-fraud | Cryptographic ID + Social Firewall | Spoofing common | Impersonation risk | No identity verification |
| Brand ownership | Fully yours | Telco-branded | OTT-branded | OTT-branded |
Summary prepared by AusPac1 from LoFTech's solution documentation, for internal vendor reference. Figures and case studies are as supplied by LoFTech; contact LoFTech directly to confirm current terms before relying on them.